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Privacy policy

Data Protection Notice

 

Note on Language Version:
This document is a translation of the original German version provided for your convenience only. In the event of any discrepancies, ambiguity, or conflict between this translation and the German version, the German version shall prevail and be legally binding.

 

We are very pleased with your interest in our company. Data protection is of particularly high priority for the management of MARISOL riumar family resort S.L. [hereinafter MARISOL]. The use of the website of MARISOL is generally possible without any specification of personal data. However, if a data subject wishes to use special services of our company via our website – such as booking a holiday home –, processing of personal data could become necessary. If the processing of personal data is necessary and there is no statutory basis for such processing, we generally obtain consent from the data subject.

The processing of personal data, such as the name, address, email address, or telephone number of a data subject, shall always be in line with the General Data Protection Regulation [hereinafter GDPR] and in accordance with the country-specific data protection regulations applicable to MARISOL [Spain]. By means of this data protection notice, our company would like to inform the general public of the nature, scope, and purpose of the personal data we collect, use, and process. Furthermore, data subjects are informed, by means of this data protection notice, of the rights to which they are entitled.

As the controller, MARISOL has implemented numerous technical and organizational measures to ensure the most complete protection of personal data processed through this website. However, internet-based data transmissions may in principle have security gaps, so absolute protection cannot be guaranteed. For this reason, every data subject is free to transfer personal data to us via alternative means, e.g., by telephone.

 

1. Definitions

The data protection notice of MARISOL is based on the terms used by the European legislator for the adoption of the General Data Protection Regulation (GDPR). Our data protection notice should be legible and understandable for the general public, as well as for our customers and business partners. To ensure this, we would like to explain the terminology used in advance.

 

In this data protection notice, we use, among others, the following terms:

a)   Personal data

Personal data means any information relating to an identified or identifiable natural person (hereinafter "data subject"). An identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier, or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural, or social identity of that natural person.

 

b)    Data subject

Data subject is any identified or identifiable natural person whose personal data is processed by the controller responsible for the processing.

 

c)    Processing

Processing is any operation or set of operations which is performed on personal data or on sets of personal data, whether or not by automated means, such as collection, recording, organization, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure, or destruction.

 

d)    Restriction of processing

Restriction of processing is the marking of stored personal data with the aim of limiting their processing in the future.

 

e)    Profiling

Profiling means any form of automated processing of personal data consisting of the use of personal data to evaluate certain personal aspects relating to a natural person, in particular to analyze or predict aspects concerning that natural person's performance at work, economic situation, health, personal preferences, interests, reliability, behavior, location, or movements.

 

f)    Pseudonymization

Pseudonymization is the processing of personal data in such a manner that the personal data can no longer be attributed to a specific data subject without the use of additional information, provided that such additional information is kept separately and is subject to technical and organizational measures to ensure that the personal data are not attributed to an identified or identifiable natural person.

 

g)    Controller or controller responsible for the processing

Controller or controller responsible for the processing is the natural or legal person, public authority, agency, or other body which, alone or jointly with others, determines the purposes and means of the processing of personal data. Where the purposes and means of such processing are determined by Union or Member State law, the controller or the specific criteria for its nomination may be provided for by Union or Member State law.

 

h)    Processor

Processor is a natural or legal person, public authority, agency, or other body which processes personal data on behalf of the controller.

 

i)    Recipient

Recipient is a natural or legal person, public authority, agency, or another body, to which the personal data are disclosed, whether a third party or not. However, public authorities which may receive personal data in the framework of a particular inquiry in accordance with Union or Member State law shall not be regarded as recipients.

 

j)    Third party

Third party is a natural or legal person, public authority, agency, or body other than the data subject, controller, processor, and persons who, under the direct authority of the controller or processor, are authorized to process personal data.

 

k)    Consent

Consent of the data subject is any freely given, specific, informed, and unambiguous indication of the data subject's wishes by which he or she, by a statement or by a clear affirmative action, signifies agreement to the processing of personal data relating to him or her.

 

2. Name and Address of the Controller

The controller for the purposes of the General Data Protection Regulation, other data protection laws applicable in Member States of the European Union, and other provisions related to data protection is:

 

MARISOL riumar family resort S.L.

CEO: Beatrice Matthes

 

Carrer del Sarset 2 (CD 115)

43580 Deltebre / Urb. Riumar, Spain

 

Tel: +34 634327646

Email: dst@marisol.es

 

Website: www.riumar-family-resort.de and others

 

3.    Cookie Policy

The internet pages of MARISOL use cookies. Cookies are text files that are stored in a computer system via an Internet browser.

Many internet sites and servers use cookies. Many cookies contain a so-called cookie ID. A cookie ID is a unique identifier of the cookie. It consists of a character string through which internet pages and servers can be assigned to the specific internet browser in which the cookie was stored. This allows visited internet sites and servers to differentiate the individual browser of the data subject from other internet browsers that contain other cookies. A specific internet browser can be recognized and identified using the unique cookie ID.

Through the use of cookies, MARISOL can provide the users of this website with more user-friendly services that would not be possible without the cookie setting.

By means of a cookie, the information and offers on our website can be optimized with the user in mind. Cookies allow us, as previously mentioned, to recognize our website users. The purpose of this recognition is to make it easier for users to utilize our website. The website user that uses cookies, e.g. does not have to enter access data each time the website is accessed, because this is taken over by the website, and the cookie is thus stored on the user's computer system. Another example is the cookie of a shopping cart in an online booking system. The online booking system remembers the details a customer placed in a search form via a cookie.

The data subject may, at any time, prevent the setting of cookies through our website by means of a corresponding setting of the internet browser used, and may thus permanently deny the setting of cookies. Furthermore, already set cookies may be deleted at any time via an internet browser or other software programs. This is possible in all popular internet browsers. If the data subject deactivates the setting of cookies in the internet browser used, not all functions of our website may be entirely usable.

 

4. Collection of General Data and Information

The website of MARISOL collects a series of general data and information when a data subject or automated system calls up the website. This general data and information are stored in the server log files. Collected may be (1) the browser types and versions used, (2) the operating system used by the accessing system, (3) the website from which an accessing system reaches our website (so-called referrers), (4) the sub-websites accessed via an accessing system on our website, (5) the date and time of access to the Internet site, (6) an Internet protocol address (IP address), (7) the Internet service provider of the accessing system, and (8) any other similar data and information that may be used in the event of attacks on our information technology systems.

When using these general data and information, MARISOL does not draw any conclusions about the data subject. Rather, this information is needed to (1) deliver the content of our website correctly, (2) optimize the content of our website as well as its advertisement, (3) ensure the long-term viability of our information technology systems and website technology, and (4) provide law enforcement authorities with the information necessary for criminal prosecution in case of a cyber-attack. Therefore, MARISOL analyzes anonymously collected data and information statistically, with the aim of increasing the data protection and data security of our enterprise, and to ensure an optimal level of protection for the personal data we process. The anonymous data of the server log files are stored separately from all personal data provided by a data subject.

 

5. Subscription to Our Newsletters / Receipt of Promotional Information from MARISOL

On the website of MARISOL riumar family resort S.L., users are given the opportunity to subscribe to our enterprise's newsletter. The input mask used for this purpose determines what personal data are transmitted to the controller when the newsletter is ordered.

MARISOL riumar family resort S.L. informs its customers and business partners regularly or on specific occasions by means of a enterprise newsletter about enterprise offers. The enterprise's newsletter may only be received by the data subject if (1) the data subject has a valid email address and (2) the data subject registers for the newsletter shipping. A confirmation email will be sent to the email address registered by a data subject for the first time for newsletter shipping, for legal reasons, using the double opt-in procedure. This confirmation email is used to prove whether the owner of the email address as the data subject is authorized to receive the newsletter.

During the registration for the newsletter, we also store the IP address of the computer system assigned by the Internet Service Provider (ISP) and used by the data subject at the time of the registration, as well as the date and time of the registration. The collection of this data is necessary in order to understand the (possible) misuse of the email address of a data subject at a later date, and it therefore serves the aim of the legal protection of the controller.

The personal data collected as part of a registration for the newsletter will only be used to send our newsletter. In addition, subscribers to the newsletter may be informed by email, as long as this is necessary for the operation of the newsletter service or a registration in question, as this could be the case in the event of modifications to the newsletter offer, or in the event of a change in technical circumstances. There will be no transfer of personal data collected by the newsletter service to third parties, with the exception of the service provider tasked with sending the newsletter. The subscription to our newsletter may be terminated by the data subject at any time. The consent to the storage of personal data, which the data subject has given for sending the newsletter, may be revoked at any time. For the purpose of revocation of consent, a corresponding link is found in each newsletter. It is also possible to unsubscribe from the newsletter at any time directly on the website of the controller, or to communicate this to the controller in another way.

 

6. Newsletter Tracking

The newsletters contain so-called tracking pixels. A tracking pixel is a miniature graphic embedded in such emails, which are sent in HTML format to enable log file recording and analysis. This allows a statistical analysis of the success or failure of online marketing campaigns. Based on the embedded tracking pixel, MARISOL may see if and when an email was opened by a data subject, and which links in the email were called up by data subjects.

Such personal data collected in the tracking pixels contained in the newsletters are stored and analyzed by the controller in order to optimize the shipping of the newsletter, as well as to adapt the content of future newsletters even better to the interests of the data subject. These personal data will not be passed on to third parties. Data subjects are at any time entitled to revoke the respective separate declaration of consent issued by means of the double opt-in procedure. After a revocation, these personal data will be deleted by the controller. MARISOL automatically regards a withdrawal from the receipt of the newsletter as a revocation.

 

7. Booking Holiday Homes via the Website

The websites of MARISOL riumar family resort S.L. offer the possibility to book holiday homes from their range. Upon successful completion of the booking process, the calculated and entered booking data (property and travel details, extras, rental & incidental costs; personal data, as well as other information) are automatically stored.

Upon a successful booking, we also store the IP address assigned by the Internet Service Provider (ISP) of the computer system used by the data subject at the time of registration, as well as the date and time of the registration. The collection of this data is necessary in order to trace any (possible) misuse of the email address of a data subject at a later point in time and therefore serves the legal protection of the controller.

The personal data transmitted to the controller by the data subject are stored for processing purposes and for contacting the data subject. MARISOL uses vicarious agents to execute rental business transactions, who receive access to this data to perform their tasks. As part of the booking process, personal data is not transferred to third parties.

 

8. Spanish Registration Requirement / Guest Registration (Registro de Hospederías)

Fulfillment of legal obligations regarding guest registration (Spanish registration law)

 

In the context of renting our holiday accommodations in Spain, we are legally required to record the identity data of all arriving guests aged 14 and over and transmit them to the competent Spanish security authorities (Mossos d'Esquadra / Registro de Hospederías of the Policia Nacional / Guardia Civil).

For this purpose, we collect the following data upon arrival or during check-in: first name, last name, date of birth, nationality, ID card or passport number, issue date, and travel dates.

The processing of this data is carried out to fulfill a legal obligation to which MARISOL is subject (Art. 6 (1) (c) GDPR in conjunction with the relevant Spanish regulations on accommodation statistics and security). The retention of this registration data follows the legally prescribed Spanish retention periods.

 

9. Data Processing for Bookings via Booking Portals (Channel Partners)

Data processing for bookings via third-party portals (e.g., Booking.com, Airbnb, Vrbo, Fewo-direkt, HomeToGo, etc.)

 

If you make a reservation for one of our holiday accommodations via an external booking portal (such as Booking.com, Airbnb, Vrbo, Fewo-direkt, or HomeToGo), the personal data entered during the booking process (e.g., contact details, booking period, payment status) will be transmitted to us by the respective portal operator.

We process this data exclusively to process, execute, and confirm your booking and to prepare for your stay (Art. 6 (1) (b) GDPR). The primary responsibility for data processing on the portal itself lies with the respective platform operator. Please also consult the privacy policy of the respective platform.

 

10. Routine Erasure and Blocking of Personal Data

The controller shall process and store the personal data of the data subject only for the period necessary to achieve the purpose of storage, or as far as this is granted by the European legislator or other legislators in laws or regulations to which the controller is subject.

If the storage purpose is not applicable, or if a storage period prescribed by the European legislator or another competent legislator expires, the personal data are routinely blocked or erased in accordance with legal requirements.

 

11. Rights of the Data Subject

a)    Right of confirmation

Each data subject shall have the right granted by the European legislator to obtain from the controller the confirmation as to whether or not personal data concerning him or her are being processed. If a data subject wishes to avail himself or herself of this right of confirmation, he or she may, at any time, contact an employee of the controller.

 

b)    Right of access

Each data subject shall have the right granted by the European legislator to obtain from the controller free information about his or her personal data stored at any time and a copy of this information. Furthermore, the European directives and regulations grant the data subject access to the following information:

  • The purposes of the processing
  • The categories of personal data concerned
  • The recipients or categories of recipients to whom the personal data have been or will be disclosed, in particular recipients in third countries or international organizations
  • Where possible, the envisaged period for which the personal data will be stored, or, if not possible, the criteria used to determine that period
  • The existence of the right to request from the controller rectification or erasure of personal data, or restriction of processing of personal data concerning the data subject, or to object to such processing
  • The existence of the right to lodge a complaint with a supervisory authority
  • Where personal data is not collected from the data subject, any available information as to their source
  • The existence of automated decision-making, including profiling, referred to in Article 22(1) and (4) of the GDPR and, at least in those cases, meaningful information about the logic involved, as well as the significance and envisaged consequences of such processing for the data subject

Furthermore, the subject of data shall have a right to be informed as to whether personal data are transferred to a third country or to an international organization. Where this is the case, the data subject shall have the right to be informed of the appropriate safeguards relating to the transfer.

If a data subject wishes to avail himself or herself of this right of access, he or she may, at any time, contact an employee of the controller.

 

c)    Right to rectification

Each data subject shall have the right granted by the European legislator to obtain from the controller without undue delay the rectification of inaccurate personal data concerning him or her. Taking into account the purposes of the processing, the data subject shall have the right to have incomplete personal data completed, including by means of providing a supplementary statement.

If a data subject wishes to exercise this right to rectification, he or she may, at any time, contact an employee of the controller.

 

d)    Right to erasure (Right to be forgotten)

Each data subject shall have the right granted by the European legislator to obtain from the controller the erasure of personal data concerning him or her without undue delay, and the controller shall have the obligation to erase personal data without undue delay where one of the following grounds applies, as long as the processing is not necessary:

  • The personal data are no longer necessary in relation to the purposes for which they were collected or otherwise processed.
  • The data subject withdraws consent to which the processing is based according to point (a) of Article 6(1) of the GDPR, or point (a) of Article 9(2) of the GDPR, and where there is no other legal ground for the processing.
  • The data subject objects to the processing pursuant to Article 21(1) of the GDPR and there are no overriding legitimate grounds for the processing, or the data subject objects to the processing pursuant to Article 21(2) of the GDPR.
  • The personal data have been unlawfully processed.
  • The personal data must be erased for compliance with a legal obligation in Union or Member State law to which the controller is subject.
  • The personal data have been collected in relation to the offer of information society services referred to in Article 8(1) of the GDPR.

If one of the aforementioned reasons applies, and a data subject wishes to request the erasure of personal data stored by MARISOL, he or she may, at any time, contact an employee of the controller. An employee of MARISOL shall promptly ensure that the erasure request is complied with immediately.

Where MARISOL has made personal data public and is obliged pursuant to Article 17(1) to erase the personal data, MARISOL, taking account of available technology and the cost of implementation, shall take reasonable steps, including technical measures, to inform other controllers processing the personal data that the data subject has requested erasure by such controllers of any links to, or copy or replication of, those personal data, as far as processing is not required. An employee of MARISOL will arrange the necessary measures in individual cases.

 

e)    Right to restriction of processing

Each data subject shall have the right granted by the European legislator to obtain from the controller restriction of processing where one of the following applies:

  • The accuracy of the personal data is contested by the data subject, for a period enabling the controller to verify the accuracy of the personal data.
  • The processing is unlawful and the data subject opposes the erasure of the personal data and requests instead the restriction of their use.
  • The controller no longer needs the personal data for the purposes of the processing, but they are required by the data subject for the establishment, exercise, or defense of legal claims.
  • The data subject has objected to processing pursuant to Article 21(1) of the GDPR pending the verification whether the legitimate grounds of the controller override those of the data subject.

If one of the aforementioned conditions is met, and a data subject wishes to request the restriction of the processing of personal data stored by MARISOL, he or she may at any time contact an employee of the controller. The employee of MARISOL will arrange the restriction of the processing.

 

f)    Right to data portability

Each data subject shall have the right granted by the European legislator to receive the personal data concerning him or her, which was provided to a controller, in a structured, commonly used, and machine-readable format. He or she shall have the right to transmit those data to another controller without hindrance from the controller to which the personal data have been provided, as long as the processing is based on consent pursuant to point (a) of Article 6(1) of the GDPR or point (a) of Article 9(2) of the GDPR, or on a contract pursuant to point (b) of Article 6(1) of the GDPR, and the processing is carried out by automated means, as long as the processing is not necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller.

Furthermore, in exercising his or her right to data portability pursuant to Article 20(1) of the GDPR, the data subject shall have the right to have personal data transmitted directly from one controller to another, where technically feasible and when doing so does not adversely affect the rights and freedoms of others.

In order to assert the right to data portability, the data subject may at any time contact an employee of MARISOL.

 

g)    Right to object

Each data subject shall have the right granted by the European legislator to object, on grounds relating to his or her particular situation, at any time, to processing of personal data concerning him or her, which is based on point (e) or (f) of Article 6(1) of the GDPR. This also applies to profiling based on these provisions.

MARISOL shall no longer process the personal data in the event of the objection, unless we can demonstrate compelling legitimate grounds for the processing which override the interests, rights, and freedoms of the data subject, or for the establishment, exercise, or defense of legal claims.

If MARISOL processes personal data for direct marketing purposes, the data subject shall have the right to object at any time to processing of personal data concerning him or her for such marketing. This applies to profiling to the extent that it is related to such direct marketing. If the data subject objects to MARISOL processing for direct marketing purposes, MARISOL will no longer process the personal data for these purposes.

In addition, the data subject has the right, on grounds relating to his or her particular situation, to object to processing of personal data concerning him or her by MARISOL for scientific or historical research purposes, or for statistical purposes pursuant to Article 89(1) of the GDPR, unless the processing is necessary for the performance of a task carried out for reasons of public interest.

In order to exercise the right to object, the data subject may contact any employee of MARISOL directly or another employee. In addition, the data subject is free in the context of the use of information society services, and notwithstanding Directive 2002/58/EC, to use his or her right to object by automated means using technical specifications.

 

h)    Automated individual decision-making, including profiling

Each data subject shall have the right granted by the European legislator not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning him or her, or similarly significantly affects him or her, as long as the decision (1) is not is necessary for entering into, or the performance of, a contract between the data subject and a data controller, or (2) is authorized by Union or Member State law to which the controller is subject and which also lays down suitable measures to safeguard the data subject's rights and freedoms and legitimate interests, or (3) is based on the data subject's explicit consent.

If the decision (1) is necessary for entering into, or the performance of, a contract between the data subject and a data controller, or (2) it is based on the data subject's explicit consent, MARISOL shall implement suitable measures to safeguard the data subject's rights and freedoms and legitimate interests, at least the right to obtain human intervention on the part of the controller, to express his or her point of view and contest the decision.

If the data subject wishes to exercise the rights concerning automated individual decision-making, he or she may, at any time, contact an employee of the controller.

 

i)    Right to withdraw data protection consent

Each data subject shall have the right granted by the European legislator to withdraw his or her consent to processing of his or her personal data at any time.

If the data subject wishes to exercise the right to withdraw the consent, he or she may, at any time, contact an employee of the controller.

 

j)    Right to lodge a complaint with a supervisory authority

Every data subject shall have the right to lodge a complaint with a data protection supervisory authority, in particular in the Member State of his or her habitual residence, place of work or place of the alleged infringement, if the data subject considers that the processing of personal data relating to him or her infringes the GDPR. The supervisory authority responsible for the head office of our company is the Agencia Española de Protección de Datos (AEPD), C/ Jorge Juan, 6, 28001 Madrid, Spain (www.aepd.es).

 

12. Data Protection Provisions About the Application and Use of Facebook

The controller has integrated a link to its Facebook page on its websites. Furthermore, pages of the homepage can be shared on Facebook by visitors. Beyond this, no components of the company Facebook are integrated.

 

13. Data Protection Provisions About the Application and Use of Google Maps

The controller has integrated the component "Google Maps" on this website. The operating company of Google Maps is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland (parent company: Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA). The maps are used to display the location of holiday homes offered, as well as excursion destinations, route planning, or the display of other locations relevant to the visitor's orientation. In the context of use, data, in particular the IP address and location details of the user, can be transmitted to Google. The integration takes place exclusively on the basis of your consent pursuant to Art. 6 (1) (a) GDPR via our cookie consent tool.

Privacy Policy: https://www.google.com/policies/privacy/

 

14. Privacy Policy on the Use and Application of OpenStreetMap

The controller responsible for processing uses map sections of the open-source mapping tool OpenStreetMap (OSM) on this website to visually display the geographical location of our holiday homes as well as excursion destinations, routes, and points of interest (e.g., restaurants, beaches, shops) to facilitate your orientation.

The operating company of OpenStreetMap is the OpenStreetMap Foundation (OSMF), St John’s Innovation Centre, Cowley Road, Cambridge, CB4 0WS, United Kingdom.

In order to display the map content in your browser, your browser must establish a connection to the servers of the OpenStreetMap Foundation when calling up the corresponding page. In doing so, your IP address as well as technical data about your browser and terminal device are transmitted to the OSMF servers. Furthermore, OpenStreetMap may store small text files (cookies) or use comparable recognition technologies on your end device to save your map settings.

The integration of OpenStreetMap and the associated data processing is based on Art. 6 (1) (f) GDPR (legitimate interest in an attractive, easily accessible presentation of our holiday properties and local services) or, if requested via our cookie consent tool, on the basis of your consent pursuant to Art. 6 (1) (a) GDPR.

For further information on data processing and privacy at OpenStreetMap, please refer to the Privacy Policy of the OpenStreetMap Foundation at: https://wiki.osmfoundation.org/wiki/Privacy_Policy

 

15. Data Protection Provisions About the Application and Use of Google AdSense

The controller has not integrated Google AdSense on this website.

 

16. Data Protection Provisions About the Application and Use of Google Analytics (with Anonymization Function)

The controller has integrated the component of Google Analytics (with the anonymization function) on this website. Google Analytics is a web analytics service. Web analytics is the collection, gathering, and analysis of data about the behavior of visitors to websites. A web analysis service collects, among other things, data about the website from which a person has come (the so-called referrer), which sub-pages were visited, or how often and for what duration a sub-page was viewed. Web analytics is mainly used for the optimization of a website and in order to carry out a cost-benefit analysis of Internet advertising.

The operator of the Google Analytics component is Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland).

For the web analytics through Google Analytics the controller uses the application "_gat._anonymizeIp". By means of this application the IP address of the Internet connection of the data subject is abridged by Google and anonymized when accessing our websites from a Member State of the European Union or another Contracting State to the Agreement on the European Economic Area.

The purpose of the Google Analytics component is to analyze the traffic on our website. Google uses the collected data and information, inter alia, to evaluate the use of our website and to provide online reports, which show the activities on our websites, and to provide other services concerning the use of our Internet site for us.

Google Analytics places a cookie on the information technology system of the data subject. The definition of cookies is explained above. With the setting of the cookie, Google is enabled to analyze the use of our website. With each call-up to one of the individual pages of this Internet site, which is operated by the controller and into which a Google Analytics component was integrated, the Internet browser on the information technology system of the data subject will automatically submit data through the Google Analytics component for the purpose of online advertising and the settlement of commissions to Google. During the course of this technical procedure, the enterprise gains knowledge of personal information, such as the IP address of the data subject, which serves Google, inter alia, to understand the origin of visitors and clicks, and subsequently create commission settlements.

The cookie is used to store personal information, such as the access time, the location from which the access was made, and the frequency of visits of our website by the data subject. With each visit to our Internet site, such personal data, including the IP address of the Internet access used by the data subject, will be transmitted to Google in the United States of America. These personal data are stored by Google in the United States of America. Google may pass these personal data collected through the technical procedure to third parties.

The data subject may, as stated above, prevent the setting of cookies through our website at any time by means of a corresponding adjustment of the web browser used and thus permanently deny the setting of cookies. Such an adjustment to the Internet browser used would also prevent Google Analytics from setting a cookie on the information technology system of the data subject. In addition, cookies already in use by Google Analytics may be deleted at any time via a web browser or other software programs.

 

In addition, the data subject has the possibility of objecting to a collection of data that are generated by Google Analytics, which is related to the use of this website, as well as the processing of this data by Google and the chance to preclude any such. For this purpose, the data subject must download a browser add-on under the link https://tools.google.com/dlpage/gaoptout and install it. This browser add-on tells Google Analytics through a JavaScript, that any data and information about the visits of Internet pages may not be transmitted to Google Analytics. The installation of the browser add-ons is considered an objection by Google. If the information technology system of the data subject is deleted, formatted, or newly installed at a later time, then the data subject must reinstall the browser add-ons to disable Google Analytics. If the browser add-on was uninstalled by the data subject or any other person who is attributable to their sphere of competence, or is disabled, it is possible to execute the reinstallation or reactivation of the browser add-ons.

Further information and the applicable data protection provisions of Google may be retrieved under https://www.google.com/intl/en/policies/privacy/ and under http://www.google.com/analytics/terms/us.html. Google Analytics is further explained under the following link https://www.google.com/analytics/.

 

17. Data Protection Provisions About the Application and Use of Google Remarketing

The controller has integrated Google Remarketing services on this website. Google Remarketing is a feature of Google AdWords, which allows an enterprise to display advertising to Internet users who have previously resided on the enterprise's Internet site. The integration of Google Remarketing therefore allows an enterprise to create user-based advertising and thus shows relevant advertisements to interested Internet users.

The operating company of Google Remarketing services is Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland).

The purpose of Google Remarketing is the insertion of interest-relevant advertising. Google Remarketing allows us to display ads on the Google network or on other websites, which are based on individual needs and matched to the interests of Internet users.

Google Remarketing sets a cookie on the information technology system of the data subject. The definition of cookies is explained above. With the setting of the cookie, Google enables a recognition of the visitor of our website if he calls up consecutive web pages, which are also a member of the Google advertising network. With each call-up to an Internet site on which the service has been integrated by Google Remarketing, the web browser of the data subject identifies automatically with Google. During the course of this technical procedure, Google receives personal information, such as the IP address or the surfing behavior of the user, which Google uses, inter alia, for the insertion of interest-relevant advertising.

The cookie is used to store personal information, e.g. the Internet pages visited by the data subject. Each time we visit our Internet pages, personal data, including the IP address of the Internet access used by the data subject, is transmitted to Google in the United States of America. These personal data are stored by Google in the United States of America. Google may pass these personal data collected through the technical procedure to third parties.

The data subject may, as stated above, prevent the setting of cookies through our website at any time by means of a corresponding adjustment of the web browser used and thus permanently deny the setting of cookies. Such an adjustment to the Internet browser used would also prevent Google from setting a cookie on the information technology system of the data subject. In addition, cookies already in use by Google may be deleted at any time via a web browser or other software programs.

In addition, the data subject has the possibility of objecting to the interest-based advertising by Google. For this purpose, the data subject must call up the link www.google.de/settings/ads and make the desired settings on each Internet browser used by the data subject.

Further information and the actual data protection provisions of Google may be retrieved under https://www.google.com/intl/en/policies/privacy/.

 

18. Data Protection Provisions About the Application and Use of Google AdWords

The controller has integrated Google AdWords on this website. Google AdWords is a service for Internet advertising that allows the advertiser to place ads in Google search engine results and the Google advertising network. Google AdWords allows an advertiser to pre-define specific keywords the help of which an ad on Google's search results only then displayed, when the user utilizes the search engine to retrieve a keyword-relevant search result. In the Google Advertising Network, the ads are distributed on relevant web pages using an automated algorithm, taking into account the previously defined keywords.

The operating company of Google AdWords is Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland).

The purpose of Google AdWords is the promotion of our website by the inclusion of relevant advertising on the websites of third parties and in the search engine results of the search engine Google and an insertion of third-party advertising on our website.

If a data subject reaches our website via a Google ad, a conversion cookie is filed on the information technology system of the data subject through Google. The definition of cookies is explained above. A conversion cookie loses its validity after thirty days and is not used to identify the data subject. If the cookie has not expired, the conversion cookie is used to check whether certain sub-pages, e.g., the shopping cart from an online shop system, were called up on our website. Through the conversion cookie, both Google and the controller can understand whether a person who reached an AdWords ad on our website generated sales, that is, executed or canceled a sale of goods.

The data and information collected through the use of the conversion cookie are used by Google to create visit statistics for our website. These visit statistics are used in order to determine the total number of users who have been served through AdWords ads to ascertain the success or failure of each AdWords ad and to optimize our AdWords ads in the future. Neither our company nor other Google AdWords advertisers receive information from Google that could identify the data subject.

The conversion cookie stores personal information, e.g. the Internet pages visited by the data subject. Each time we visit our Internet pages, personal data, including the IP address of the Internet access used by the data subject, is transmitted to Google in the United States of America. These personal data are stored by Google in the United States of America. Google may pass these personal data collected through the technical procedure to third parties.

The data subject may, at any time, prevent the setting of cookies by our website, as stated above, by means of a corresponding setting of the Internet browser used and thus permanently deny the setting of cookies. Such a setting of the Internet browser used would also prevent Google from placing a conversion cookie on the information technology system of the data subject. In addition, a cookie set by Google AdWords may be deleted at any time via the Internet browser or other software programs.

The data subject also has the possibility of objecting to the interest-based advertising of Google. Therefore, the data subject must access from each of the browsers in use the link www.google.de/settings/ads and set the desired settings.

Further information and the applicable data protection provisions of Google may be retrieved under https://www.google.com/intl/en/policies/privacy/.

 

19. Data Protection Provisions About the Application and Use of Instagram

The controller has integrated a link to its Instagram page on this website. Furthermore, pages of the homepage can be shared on Instagram by visitors. Beyond this, no components of the Instagram service are integrated.

 

20. Data Protection Provisions About the Application and Use of Pinterest

The controller has integrated a link to its Pinterest page on this website. Furthermore, pages of the homepage can be shared on Pinterest by visitors. Beyond this, no components of Pinterest Inc. are integrated.

 

21. Data Protection Provisions About the Application and Use of X

The controller has integrated a link to its X blog on this website. Furthermore, pages of the homepage can be shared on X by visitors. Beyond this, no components of X from X Corp. are integrated.

 

22. Data Protection Provisions About the Application and Use of YouTube

The controller has integrated components of YouTube on this website. The operating company of YouTube for users in the EEA is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland (subsidiary of Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA).

Each time one of the individual pages on which a YouTube video is embedded is called up, the browser is prompted to download a display of the YouTube component. If you are logged into YouTube at the same time, YouTube assigns the accessed page to your account. The integration takes place on the basis of your consent (Art. 6 (1) (a) GDPR).

For more information, please visit: https://policies.google.com/privacy

 

23. Customer Reviews / Quality Controls

The controller has integrated components into its website to display customer reviews.

If you participate in voluntary customer reviews following your stay with us and submit a review, this information – in conjunction with the booking number – will be stored permanently in our system. These reviews are published on our website. Publication is carried out in anonymized form. Details that allow conclusions to be drawn about your identity will not be published. These details serve exclusively to establish contact if you have given your consent.

If you booked via a channel partner and submitted a review there, we will automatically receive a copy of this review for publication.

 

24. Data Protection Notice for the Use of ajax.googleapis.com for jQuery and jQueryUI

The controller uses Ajax and jQuery or jQueryUI technology components on this website to optimize page loading speeds. The required program libraries are called up from Google servers. Google's CDN (Content Delivery Network) is used. If you have previously used jQuery from the Google CDN on another page, your browser will resort to the cached copy. If this is not applicable, the missing parts will be downloaded, whereby data from your browser reaches Google Inc. ("Google"). Your data will be transferred to the USA. You can find out more at: https://developers.google.com/speed/libraries/#jquery and under the privacy policy of google.com.

 

25. Data Protection Notice for the Use of BootstrapCDN.com

The controller uses components on this website for the uniform representation of fonts, so-called web fonts, provided by BootstrapCDN.com. When you call up a page, your browser loads the required web fonts into your browser cache to display texts and fonts correctly.

For this purpose, the browser you use must connect to the servers of BootstrapCDN.com. This enables BootstrapCDN.com to learn that our website was accessed via your IP address. The use of BootstrapCDN web fonts takes place in the interest of a uniform and appealing presentation of our online offerings. If your browser does not support web fonts, a standard font from your computer will be used.

Further information on BootstrapCDN.com can be found at https://www.bootstrapcdn.com/fontawesome/ and in the privacy policy of BootstrapCDN.com: https://www.bootstrapcdn.com/privacy-policy/.

 

26. Data Protection Provisions About the Application and Use of Google Tag Manager

The controller has integrated the Google Tag Manager on this website. Google Tag Manager is a solution that allows marketers to manage website tags via an interface. The Tag Manager itself (which implements the tags) is a cookie-less domain and does not collect any personal data. The service triggers other tags, which in turn may collect data. Google Tag Manager does not access this data. If deactivation has been made at the domain or cookie level, it remains in effect for all tracking tags implemented with Google Tag Manager. The operating company of Google Tag Manager is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland. Further information can be found in the provider's guidelines at https://www.google.com/tagmanager/use-policy.html.

 

27. Data Protection Provisions About the Application and Use of Meta Pixel (formerly Facebook Pixel)

The controller has integrated the Meta Pixel (Facebook Pixel) component on this website. The Meta Pixel is a JavaScript code snippet provided by Meta that enables us to track visitor actions on our website (so-called event tracking), measure the success of Meta ads (Facebook and Instagram ads), and create targeted advertising campaigns. The operating company of Meta services for individuals outside the USA and Canada is Meta Platforms Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland. Through the use of the Meta Pixel, a direct connection to Meta's servers is established when accessing our web pages. In doing so, it is transmitted to the Meta server which of our websites you visited. Meta assigns this information to your personal Meta user account (Facebook/Instagram) if you are logged in there or log in later. The data subject can prevent tracking by the Meta Pixel and the use of their data to display Meta ads by adjusting the cookie settings on our website or adjusting the corresponding settings in their Meta account at https://www.facebook.com/settings?tab=ads. Further information and Meta's applicable data protection provisions can be accessed at https://www.facebook.com/about/privacy/.

 

28. Data Protection Provisions About the Application and Use of WhatsApp Business

The controller offers data subjects the opportunity to use the WhatsApp Business messaging service for quick contact and customer care. The operating company of WhatsApp for users in the European Economic Area is WhatsApp Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland. If you contact us via WhatsApp, we will store and process your phone number as well as the personal data provided by you in the chat (e.g. name, booking inquiries) exclusively to process and answer your request. We point out that WhatsApp may gain access to the address book of the device used, and data transmission is end-to-end encrypted. However, it cannot be ruled out that Meta / WhatsApp collects metadata (e.g., IP address, time, and frequency of use) and, if applicable, transfers it to servers in third countries (such as the USA). The data subject can revoke processing at any time by contacting us via an alternative communication channel (e.g. email or phone). Further information and WhatsApp's privacy notice can be found at https://www.whatsapp.com/legal/privacy-policy-eea.

 

29. Data Protection Provisions About the Application and Use of Cookie Consent Management Tools (e.g., Cookiebot / Usercentrics / Borlabs Cookie)

The controller uses a Cookie Consent Management Tool (consent management service) on this website to obtain and document data protection-compliant consent for storing cookies and using analysis and marketing tools on your device. When accessing our website, a connection is established to the consent provider's servers to record your selected consents or revocation. Personal data such as your IP address, browser information, time of visit, and consent status are stored on your device in the form of a technical cookie. Storage of this data is carried out to fulfill the legally required obligation to provide proof pursuant to Art. 6 (1) (c) GDPR and to allow non-essential cookies only after your explicit consent (Art. 6 (1) (a) GDPR). You can access and adjust your cookie settings at any time via a link on our website.

 

30. Legal Basis of the Processing

Art. 6 (1) (a) GDPR serves as the legal basis for processing operations for which we obtain consent for a specific processing purpose. If the processing of personal data is necessary for the performance of a contract to which the data subject is party, as is the case, for example, when processing operations are necessary for the rental of a holiday home or the provision of any other service or counter-performance, the processing is based on Article 6 (1) (b) GDPR. The same applies to such processing operations which are necessary for carrying out pre-contractual measures, for example in the case of inquiries concerning our holiday homes or services. Is our company subject to a legal obligation by which processing of personal data is required, such as for the fulfillment of tax obligations, the processing is based on Art. 6 (1) (c) GDPR. In rare cases, the processing of personal data may be necessary to protect the vital interests of the data subject or of another natural person. This would be the case, for example, if a visitor were injured in our business and his name, age, health insurance data, or other vital information would have to be passed on to a doctor, hospital, or other third party. Then the processing would be based on Art. 6 (1) (d) GDPR. Finally, processing operations could be based on Article 6 (1) (f) GDPR. This legal basis is used for processing operations which are not covered by any of the abovementioned legal grounds, if processing is necessary for the purposes of the legitimate interests pursued by our company or by a third party, except where such interests are overridden by the interests or fundamental rights and freedoms of the data subject. Such processing operations are particularly permissible because they have been specifically mentioned by the European legislator. He considered that a legitimate interest could be assumed if the data subject is a client of the controller (Recital 47 Sentence 2 GDPR).

 

31. Legitimate Interests Pursued by the Controller or by a Third Party

Where the processing of personal data is based on Article 6 (1) (f) GDPR, our legitimate interest is to carry out our business in favor of the well-being of all our employees and shareholders.

 

32. Period for Which the Personal Data Will Be Stored

The criteria used to determine the period of storage of personal data is the respective statutory retention period. After expiration of that period, the corresponding data is routinely deleted, as long as it is no longer necessary for the fulfillment of the contract or the initiation of a contract.

 

33. Statutory or Contractual Provisions for the Provision of Personal Data; Necessity for the Conclusion of the Contract; Obligation of the Data Subject to Provide the Personal Data; Possible Consequences of Failure to Provide Such Data

We clarify that the provision of personal data is partly required by law (e.g. tax regulations) or can also result from contractual provisions (e.g. information on the contractual partner). Sometimes it may be necessary to conclude a contract that the data subject provides us with personal data, which must subsequently be processed by us. The data subject is, for example, obliged to provide us with personal data when our company signs a contract with him or her. The non-provision of the personal data would have the consequence that the contract with the data subject could not be concluded. Before personal data is provided by the data subject, the data subject must contact an employee. The employee clarifies to the data subject whether the provision of the personal data is required by law or contract or is necessary for the conclusion of the contract, whether there is an obligation to provide the personal data and the consequences of non-provision of the personal data.

 

34. Existence of Automated Decision-Making

As a responsible company, we do not use automatic decision-making or profiling.

 

(As of: 08/2026)