Right of revocation

European legislation grants every consumer the right to cancel a contract concluded on the Internet or by telephone.

However, the right of revocation is excluded for online booking of services in the area of accommodation (e.g. a holiday home).

Therefore we would like to grant our guests the right of revocation voluntarily when reserving an offer from MARISOL:
You can revoke your contractual declaration within two weeks without stating reasons in text form (e.g. letter, fax, e-mail). The receipt of this instruction in text form is decisive for the start of the period. The period does not begin before the day of the receiving of the booking confirmation, which you receive by email. The timely dispatch of the revocation is sufficient to comply with the revocation period.

 

The revocation is to be addressed to:

  • in writing:
    MARISOL Waldemar Beck SL
    carr. de camping (CD30) • 43580 Deltebre / Urb. Riumar • Spain
    or one of our agencies:
    MARISOL sales agency
    Bert Wähner · Sudetenstrasse 24 · 63110 Rodgau · Germany
  • by e-mail:
    hallo@marisol.es
  • by telefax:
    +49 6106 773016 (*Standard telefon charges) 

revocation consequences
In the event of an effective cancellation, the reservation made by you expires immediately. Deposits made up to this point in time will be fully refunded. MARISOL is granted a period of 30 days from receipt of the revocation to process the payment. Payment will be made exclusively to the account from which the payment was received. Fees for the money transfer will not be charged. The period begins for us with the receipt of the revocation.